Privacy Policy — Cedarwill

1. Introduction

Cedarwill ("we", "us", "our") is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy describes how we collect, use, store, and protect personal data in connection with the estate organisation and education services we offer in Thailand.

This policy applies to all visitors to our website at cedarwill.world and to all clients who engage with Cedarwill's offerings. By using our website or services, you acknowledge having read this policy.

Cedarwill operates in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA), where applicable to our scale and activities.

2. Data We Collect

We may collect the following categories of personal data:

Contact information: full name, email address, telephone number
Correspondence: messages or notes submitted via our contact form or email
Session-related information: details you share during educational or facilitation sessions with Cedarwill
Technical data: IP address, browser type, pages visited, time of visit (collected automatically via cookies and analytics tools)

We do not collect sensitive personal data (such as financial account details, health information, or identification documents) as part of our standard service delivery.

3. How We Use Your Data

We use personal data for the following purposes:

To respond to enquiries and schedule sessions
To deliver educational and organisation sessions you have booked
To send follow-up materials related to sessions you have attended
To maintain records of our client interactions for service quality
To improve our website and understand how it is used
To comply with legal obligations where applicable

We do not use your personal data for unsolicited marketing communications. We do not sell personal data to third parties.

4. Legal Basis for Processing

Under Thailand's PDPA, we process personal data on the following bases:

Consent: where you have submitted information via our contact form or have agreed to receive communications
Performance of a contract: where processing is necessary to deliver a service you have requested
Legitimate interests: for website analytics and internal record-keeping, balanced against your rights

5. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy:

Contact enquiries: up to 12 months from last contact
Session records: up to 3 years, unless you request earlier deletion
Technical and analytics data: up to 26 months, in line with standard analytics tools

After the retention period, data is deleted or anonymised securely.

6. Data Security

We take reasonable steps to protect personal data against unauthorised access, loss, or disclosure. These steps include:

Use of secure email and communication channels
Password-protected systems for client records
Limiting access to personal data to those who need it to deliver our services
Not storing client financial details

No system is completely secure. In the event of a data breach that is likely to affect your rights, we will notify you as required under applicable law.

7. Cookies

Our website uses cookies to function and to understand how it is visited. For full details of the cookies we use and your choices, please see our Cookie Policy.

8. Third-Party Services

We may use third-party tools for website analytics (such as Google Analytics). These services may process your technical data according to their own privacy policies. We recommend reviewing their policies where relevant. We do not share personally identifiable information with these services beyond what is technically necessary.

9. Your Rights

Under Thailand's PDPA and general privacy principles, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent at any time, where processing is based on consent
Object to processing based on legitimate interests
Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently received data from a minor, please contact us promptly and we will delete it.

11. Links to Other Websites

Our website may contain links to external websites, including official Thai government resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.

13. Contact

For questions, requests, or concerns about this Privacy Policy or your personal data:

Email: [email protected]
Address: Cedarwill, 52 Tiwanon Road, Talat Khwan, Nonthaburi 11000, Thailand